How to submit a ticket?
When you need to submit a help desk ticket to Campus Stack, there are several ways that you can do this. You can email your ticket or log into your Campus Stack Help Desk Center. Below we'll go over both options and which one we recommend.
Campus Stack Help Desk Center
To submit a new help desk ticket, keep track of your open tickets, send responses to tickets, and read knowledge articles, you can follow the simple instructions below to log into the Campus Stack Help Desk. This is the recommended approach as it more easily allows you to track and respond to your ticket requests without getting lost in the collection of emails in your inbox.
If you prefer, you can send in a help desk ticket via email by simply emailing helpdesk@campus-stack.com. Although this may seem like the easiest solution, this is not our recommended approach as you may find that the conversation thread in your email can get out of sync as we communicate with you throughout the process of solving your request. What might be the easiest approach at the start can quickly become cumbersome as we continue to communicate with you.
Whichever method you choose, we look forward to serving you and meeting your Salesforce needs!